Shipping policy

Last updated: 15 October 2026

Delivery options

Delivery	Time	Cost
UK Standard Delivery	2 to 4 working days	£3.50 FREE on orders over £75
UK DPD Next Day Delivery	1 to 2 working daysOrder before 2pm, Monday to Friday	£6.95
Europe Standard Delivery	4 to 7 working daysFor EU countries, import VAT and duties are collected at checkout, so there should be no further customs charges on delivery.	£7.99 to £12.99Varies by order quantity and location50% off on orders over £150/$200
DHL Express	1 to 4 working days	$25
DPD Classic	5 to 7 working days	£10.99 to £44.99Varies by order quantity and location50% off on orders over £150/$200
DPD Lite (USA)	7 to 11 working days	$10 FREE on orders over £150/$200
USPS Economy	5 to 8 working days	$15 FREE on orders over £150/$200
Rest of the World Standard Delivery	5 to 12 working daysCustoms fees may apply on delivery	£9.99 to £44.99Varies by order quantity and location50% off on orders over £150/$200

Dispatch and processing

• We aim to dispatch all UK orders within 1 to 2 working days.
• Orders are processed Monday to Friday, 7am to 2pm (UK time), excluding bank holidays. Orders placed outside these times are processed the next working day.
• The cut-off for DHL Express is 2pm (UK time), Monday to Friday. Orders placed after this are processed the next working day.
• Working days are Monday to Friday.

International orders

For international deliveries, any local customs charges, import duties or taxes are the responsibility of the customer. If an order is returned because customs fees were refused or not paid, the original shipping fee will not be refunded; a refund will be issued for the returned items only.

If an order is returned because of an incorrect or incomplete delivery address, the original shipping fee will not be refunded. If you'd like the order re-sent, shipping will need to be paid again.

Questions

Email support@alhaqthobes.com and we'll reply within 24 hours.